Witchy Productions collects information from you (the buyer/account holder/user) when you visit, register on our site, place an order, request and/or respond to any communication by any form of correspondence, make orders or participate in any of the sites' features. There is also the collection of information given by you to Witchy Productions of any third-parties involvement whether it is through your choice of payment, payment provider, transportation use, any person, site, or personal information you may disclose to Witchy productions.
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When registering or ordering, Witchy productions may ask you for your name, mailing, billing, delivery address, payment/bank details such as Credit card information, etc. ABN if a business and is a necessity to conduct any business with you, correspondence e-mail address, and telephone numbers to provide you with information, invoice, account-related matters and for any requested product information, news, and also for delivery of your ordered goods and so on. We, (Witchy Productions), also have the right to ask for a government-issued ID to be shown (if we deem it necessary) to confirm and match the name, etc, on any order/payment or the payment card or for shipping/delivery/pick-up, and or ordering purposes as disclosed
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Witchy Productions may allow other authorised people to view this information if it is deemed necessary for database maintenance, order processing, or other similar activities. Witchy Productions will take the necessary steps to ensure that the information remains confidential and is not used for any other purpose. We do not sell any information. Nor do we "spam" you. We only send out what we think is necessary to keep you informed either of your orders or upcoming events associated with the site (which is not on a regular basis)
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Information about Witchy Productions customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Witchy Productions controls and as described, for example organising shipping of goods to you
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How do we use your information?
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Witchy Productions may use the information it collects from you when you register, purchase products, respond to any communication, or use certain other site features in the following ways :
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To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
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To allow us to better service you in responding to your customer service requests
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To quickly process your transactions
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To administer newsletters on any new products, events, sales, offers, or other site features we deem necessary.
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To provide shipping/delivery company/s your necessary details to conduct transport and delivery of your goods and/or any written correspondence.
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If applicable and only necessary according to any governed laws, or law involvement and/or informing a credit agency of any fraud or default of any payment. (as seen below)
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To process payments or any transactiont
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Protection of Witchy Productions and Others
Witchy Productions will release account and other personal information when we believe release is appropriate to comply with any law enforcement or to apply our Conditions of Use and other agreements;
or protect the rights, property, or safety of Witchy Productions, our users, or others.
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This includes exchanging information with any law officials, other companies, and organisations for fraud protection and credit risk reduction.
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Any third parties?
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Witchy Productions may contract with third-party service providers to assist us in better understanding our site visitors, but only if or when it is necessary.
These service providers will not be permitted to use the information collected on our behalf except to help us conduct and improve our business.
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Use of third parties and some information about you will be necessary to organise shipping/delivery of the goods you purchase.
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Use of third parties will also be your and our merchant bank or other to conduct the exchange of your payment/s of such goods.
Use of third parties may also be used for contacting you in an emergency, or not being able to contact you for whatever the reasons may be.
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Use of cookies on the site to provide us with general statistics and analytics to help us provide you a better shopping experience and advertising purposes
Cookies?
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Like many websites, “cookies” may be used to enhance your experience and gather information about visitors and visits to Witchy Productions website. These are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and to remember certain information about who visited. This may include your IP (Internet Protocol) address for easy customer log-in/verification purposes. For instance, these cookies may be used for such things as to help us remember and process the items in your shopping cart. They can also be used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We can also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You have the option to choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is a little different, however, so look at your browser Help Menu for the correct way to modify your cookies. Please note, if you turn cookies off, you may not have access to many features that make our site experience more efficient and some of our services may not function properly.
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Your account.
If you use this site and make an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you, as the account holder/buyer/user, agree to accept responsibility for all activities that occur under your account or password. Witchy Productions will not hold any responsibility or liability over any misuse or other issue of your account other than disabling it through advice from the account holder/buyer/user or at our discretion due to any neglect by the account holder/buyer/user as described in Witchy Productions Terms/Conditions/Policies
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18+
Witchy Productions may sell products suitable for children, but preference is it sells them to adults, who can purchase with a credit card or by other means accepted by us. If you are under 18, you may use Witchy Productions but only with the involvement and permission of a parent or guardian (over 18).
Witchy Productions and any of its affiliates (if applicable at the time) reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
If you are under 18 you will need to have a parent or guardian make an account for you to certify that you have permission to use and to make purchases (if any) where you will be held liable for. Witchy productions holds no liabilities for any purchases or goods sold.
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What Choices Do I Have?
You can always choose not to provide information, (make an account), even though information is needed to make purchases, or to take advantage of the sites' features.
If you decide to make an account - After registration, you can add or update certain information at any time on pages such as those listed in your My Account pages. Add items to your wishlist and keep track of orders.
When you update information, we usually keep a copy of the prior version for our own safety and records.
Account records are usually kept for a minimum of 5 years
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If you do not want to receive e-mail or other mail from us, no problem, you don't need to subscribe to one, but if you do and decide later not to receive any more please adjust your account accordingly to reflect this by unsubscribing in a Newsletter that has been sent to you or just email Witchy Productions to inform of your wishes. You can change your choice at any time by re-registering or contacting us at Witchy productions.
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In summary - Information You Give Us
When viewing and registering with Witchy Productions, you understand that you provide information to us freely when you view our site, register, search, buy, bid, post, place an order, update any details, make a purchase, join our mailing list, provide information in your My Account (and you might have more than one if you have used more than one e-mail address when shopping with us), make payments, participate in any contest or questionnaire, or communicate with us in any form.
Information collected by cookies, information which may include your IP address, Participation in any Discussion Boards; or providing and rating Reviews if or when applicable. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other information as mentioned, yours and other people information; content of reviews and e-mails to us; and financial information.
Cookies are also used for statistics and analytics. They also help the internal workings of your shopping carts and wish-lists to keep memory of goods selected and basic functioning of the website just like all websites.
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You confirm that you have read and agree to all our sites' terms and conditions of use and policies by clicking apply now and proceeding with registration - if you wish to take the advantage of making an account, or by using and purchasing from our catalogue /website.